What happens if I need help?
Goozen is built to be self-explanatory. If you still need support, our online support and an extensive knowledge base are available.
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Do I need expensive hardware or card terminals?
No. This is the biggest advantage of Goozen. You don't need expensive POS systems or card terminals. A smartphone or tablet is enough to manage your account. Your customers simply use their own smartphones.
What do I need for a Stripe account?
In order to receive payments via Goozen, we (or our partner Stripe) set up a merchant account for you. Due to legal regulations (Money Laundering Act / "Know Your Customer"), some data is requested. To ensure that setup is done in minutes, it's best ...
Do I need to download an app as a customer?
No! Goozen works completely web-based. You simply scan the QR code with your normal mobile phone camera and be redirected to the payment page. No registration, no app installation.
How do I set up Apple Pay on my iPhone?
Apple Pay is the easiest way to pay with your iPhone. You deposit your bank card securely in the "Wallet" app and confirm payments with Goozen (and anywhere else) simply via Face ID or Touch ID. Here's how to set it up in a few minutes: 1. Open the ...